Thank you for shopping at shahtutbyaarti.com. This Cancellation & Refund Policy outlines our procedures regarding order cancellations and refunds.
Order Cancellation
You may cancel your order within [cancellation period] hours of placing it by contacting us at support@shahtutbyaarti.com. Once your order has been processed and shipped, it cannot be canceled.
Refund Eligibility
To be eligible for a refund, the item(s) you purchased must be unused, in the same condition that you received them, and in the original packaging. Items that are not in their original condition, damaged, or missing parts for reasons not due to our error are not eligible for a refund.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within [refund processing time]. Please note that shipping costs are non-refundable, and the cost of return shipping will be deducted from your refund.
Exchange
We do not offer exchanges for items purchased through our Website. If you would like to exchange an item, please follow the return process outlined above and place a new order for the item(s) you would like instead.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item(s). If you are returning an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item(s).
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@shahtutbyaarti.com with photos of the damage or defect. We will work with you to resolve the issue as quickly as possible.
Policy Changes
We reserve the right to update or modify this Cancellation & Refund Policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting on this page.
Contact Us
If you have any questions about our Cancellation & Refund Policy, please contact us by email at support@shahtutbyaarti.com